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FAQ's

Do I still get a Free syringe if I order 2:
YES. This is not a temporary Sale or offer. Our buy 2 get 1 free is our standard price. We do not intend to ever change this.

I purchased 3 syringes but I was charged for the free one:
You only need to add 2 syringes to your shopping cart. We will pick out a free one for you OR you can email us and let us know which kind you would like. Don't add the free ones to your shopping cart.

How much do you charge for shipping:
Shipping is only $4.00 dollars regardless of how many syringes you buy. Whether you buy 1 or 100 shipping is only $4.00 dollars.

How soon are orders shipped:
Orders are shipped within 24 hours after we receive them. There is no mail service on Sundays. Orders received over the weekend will ship the following Monday. The amount of transit time is 2 to 5 business days depending on your location.

What sort of packaging and shipping do you use?
Orders of 1 to 5 spore syringes are shipped via US Mail in 10x2x2 boxes. Click Here to see a picture of our 10x2x2 box. Orders of 6 or more syringes are shipped via US Mail in 6x9x2 boxes. Click Here to see our 6x9x2 shipping box.

Can I pick my free syringe?
Yes. You can have any strain you like for your free syringe or we will send you free ones of the same type you already ordered. If you want a different strain from the ones you ordered please list them in the space provided during checkout on the credit card screen.

How will my purchase apear on my Credit Card statement?
You will see a charge made out to MICROTECH plus the amount of your purchase.

What is your email address? How can I check on my order?
We will email you a tracking number after your order ships. If your tacking number gets lost or for any other questions please feel free to email us at: sales@microsporetech.com

Do you ship countries outside the USA?
No. We only ship to the USA.

Why can't I get current tracking information from the Post Office?
The Post Office tracking is not like UPS or FedEx. They don't always track the package at every stage of the shipping process. Most of the time you will not see tracking information until 24hrs after the package has shipped. Once the package is delivered it is always scanned for Delivery Confirmation and Time Stamp.
Click Here to see the US Post Office FAQ page for more information.

Do you ship to FPO/APO or other military addresses?
No, We can not ship to any military post or address.

 




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