How soon are orders shipped:
Mushroom spores are shipped within 24 hours after we receive them. The amount of transit time is 2 to 5 business days depending on your location.
Do you keep customer records?
No, we do not. We also shred all mail orders after packages are shipped.
How will my purchase apear on my Credit Card statement?
You will see a charge made out to MICROTECH INC plus the amount of your purchase.
What sort of shipping do you use?
Microscopes and culture kits are shipped via UPS ground service. Orders of 1 to 5 spore syringes are shipped via US Mail in 10x2x2 boxes. Click Here to see our 10x2x2 box. Orders of 6 or more syringes are shipped via US Mail in 6x9x2 boxes. Click Here to see our 6x9x2 box.
How do I know if my order has been shipped?
To check on your order or for any other questions email us at: 
Do you ship mushroom spores to countries outside the USA?
No. We only ship mushroom spores to the USA.
Why can't I get current tracking information from the Post Office?
Only Express Mail is tracked at every stage of the delivery process. First Class and Priority Mail (which is what we use) is only scaned after it has been delivered for Delivery Confirmation or if there is a problem and the package is being returned. The Postal Service website has an FAQ page that describes in more detail how their tracking system works. Click Here to see the US Post Office FAQ page. |